Frequently Asked Questions
Everything you need to know about Squatch beauty and grooming essentials.
What makes Squatch products different from typical drugstore brands?
We prioritize natural ingredients and avoid harsh chemicals like parabens, sulfates, and phthalates. Our formulas are specifically engineered to provide high-performance results without compromising skin health.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you offer a satisfaction guarantee?
Absolutely. If you aren't 100% satisfied with your purchase, you can return it within 30 days for a full refund or exchange, no questions asked.
Are your products tested on animals?
Never. Squatch is proud to be a 100% cruelty-free brand. We believe in ethical beauty and only test our products on willing humans.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You have a 60-minute window after placing your order to request a cancellation or modification by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.